Terms and Conditions

1.1 Scope. Welcome to tebi.vn. This Terms & Conditions (“Agreement” or “Terms”) is a contract between you (referred to as “you”, “your” or “user” hereinafter) and Rexpride Company Ltd. , with its registered address at 9th floor, 186 Bis Tran Quang Khai, Tan Dinh Ward, District 1, City. Ho Chi Minh, Vietnam (referred to as “Tebi,” “we”, “us” or “our” hereinafter), governing your use of our website at tebi.vn (the “Site”), any mobile applications (“Apps”) that hyperlink to this Agreement, or any other websites, pages, features, or content owned and operated by us that hyperlink to this Agreement (collectively, including the Site and Apps, the “Services”).

By accessing or using the Services in any manner, including, but not limited to, visiting or browsing the Site, downloading the mobile applications, registering an account, or contributing content or other materials to the Site or on or via the Apps, you expressly understand, acknowledge and agree to be bound by the Terms of Use. You are only authorized to use the Services if you agree to abide by all applicable laws and to these Terms.

In addition, you may read our Privacy Policy at any time for more information about how Tebi collects, stores, and protects your information when you use the Services. Our Privacy Policy is hereby incorporated by reference into these Terms & Conditions as though fully set forth herein.

1.2 Updates to the Terms. We reserve the right to modify the Terms of Use, including the Privacy Policy, at any time, in our sole discretion. If we modify material terms to this Agreement, such modification will be effective after we send you notice of the amended agreement. Such notice will be in our sole discretion, and the manner of the notification may include, for example, via email, posted notice on the Site or Apps, or other manner. Your failure to cease use of the Services after receiving notification of the modification will constitute your acceptance of the modified terms.

1.3 Acceptance of Terms. To shop with us, you need to be at least 16 years old. Any accessing, browsing, or otherwise using the Services indicates your agreement to all the terms and conditions in this Agreement. If you disagree with any part of the Terms then you should immediately discontinue access or use of the Services. Please read this Agreement carefully before proceeding. If you have any questions regarding these Terms & Conditions or our Privacy Policy, you may contact us anytime at our Customer Service Platform

2.1 Representations. When you use our Services, you agree to the processing of the information and details and you state that all information and details provided are true and correspond to reality. You represent and warrant that you are at least 16 years old or visiting the Services under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, Tebi hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Services by displaying it on your internet browser, for our Site, or on your mobile devices, for our Apps, only for the purpose of shopping for personal items sold on the Site or Apps and not for any commercial use or use on behalf of any third party, except as explicitly permitted by Tebi in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

2.2 Limitations on Use. Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit the Services or any portion of them unless expressly permitted by Tebi in writing. You may not make any commercial use of any of the information provided on the Services or make any use of the Services for the benefit of another business unless explicitly permitted by Tebi in advance. Tebi reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.

You shall not upload to, distribute, or otherwise publish through the Services any content, information, or other material that: (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under local or international law; or (c) includes any bugs, logic bombs, viruses, worms, trap doors, Trojan horses or other code, material or properties which are malicious or technologically harmful. Tebi may assign you a password and account identification to enable you to access and use certain portions of the Services.

Additionally, you agree not to:

• Use the Services for any unlawful purposes, or that could violate any applicable federal, state, local, or international law or regulation;

• To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm us or other persons using the Services or expose them to liability;

• Use the Services in any manner that could disable, overburden, damage, or impair the Site or Apps or any other party’s use of the Services;

• Use any robot, spider or other automated device, process, or means to access the Service for any purpose;

• Use the Services to distribute unsolicited promotional or commercial content, or solicit other persons using the Services for commercial purposes;

• Otherwise attempt to interfere with the proper working of the Service.

2.3 Account Creation and Termination. In order to access some features available on the Services, you will have to create an account. You may not use another person’s account. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site or Apps in a manner consistent with the terms and conditions of this Agreement, and Tebi has no obligation to investigate the authorization or source of any such access or use of the Services.

You will be solely responsible for all access to and use of the Services by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Tebi of any unauthorized use of your password or identification or any other breach or threatened breach of the Site security.

From time to time, we may restrict access to some or all parts of the Services, including the ability to upload documents, make payments, or send messages.

We may terminate your access to the Services at any time, in our sole discretion, without cause or notice, or if we believe you have breached these Terms. You may terminate your account at any time, for any reason, by following any such instructions within the Site, or by contacting us as described in the “Contact Us” section below.

When you use our Services and place orders through them, you agree to provide us with your email address, postal address and/or other contact details truthfully and exactly. You also agree that we may use this information to contact you in the context of your order if necessary

We respect your right to privacy. To see how we collect and use your personal information, including how to unsubscribe from non-transactional communications from us, please see our Privacy Policy

4.1 TERMS TO BECOME OFFICIAL AGENTS

• Register and fill in all required information transparently and accurately on our official website https://www.tebi.vn/agents

• After receiving your registration information, Tebi team will review those information and submit it accordingly.

• Once approved, you will receive an email notification with the login code to access the Tebi website.

• Before using and experiencing the website, please confirm that you have read and strictly followed the policies and regulations from Tebi.

• We’re done! Sell your stock and let's start making money!

4.2 BENEFITS OF AGENTS

• Exclusive access to Oh Polly products

• Realtime access to new collection and all products provided by Tebi

• Free express delivery on all orders

• Buy favorite products in limited quantity as an Agent for Tebi

4.3 COMMISSION

Based on the Total monthly sales (Total sales = Total items x Total prices at the specified time), the Agent will receive the percentage of cashback as follows:

• Total sales from 6,000,000 VND < 50,000,000 VND, the Agent will receive 10% cashback on purchases.

• Total sales from 50,000,000 VND < 100,000,000 VND, the Agent will receive 15% cashback on purchases.

• Total sales from 100,000,000 VND < 200,000,000 VND, the Agent will receive 20% cashback on purchases.

• From 200,000,000 VND or above, the Agent will receive 25% cashback on purchases.

In addition, Agent can also look up the detailed information about the total sales and cashback through the “Agents Sale Summary” which is updated monthly via email.

4.4 COMMISSION PAYOUT

• Payments shall be made to the Agent on the 1st of every month for the previous month directly into Agent bank accounts.

• For transparency, we will send you a detailed statement for easy verification and tracking.

5.1 Acceptance. By using or attempting to use the redemption code for an offer, you agree to accept and be bound by these terms and conditions.

5.2 Offer Period. Promotions are only available for a limited time only, for as long as it is advertised on www.tebi.vn. Tebi has the right to cancel or change any promotion at any time without notice and in its sole discretion.

5.3 Conditions. Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts including price matching of any other retailer.

5.4 Offers are non-transferable. All monetary amounts specified in these terms and conditions are in Vietnamese (VND). Promotions may be subject to availability.

5.5 Redemption. To redeem an offer during an Offer Period, enter the advertised redemption code into the promo code box during the checkout process. A coupon code cannot be used in conjunction with any other offer. You can only use the redemption code once unless otherwise stated.

5.6 Returns. Products bought via Tebi's promotions cannot be returned or cancelled

5.7 Changes. Tebi reserves the right to vary the terms and conditions of the offer by Tebi’s own discretion.

5.8 Offers. From time to time we may run promotions on our website which are subject to both these Terms and any additional promotion-specific Terms which are incorporated into these Terms by reference. By proceeding to purchase you agree and accept the Terms of the applicable promotion(s).

In case you detect that an error occurred when entering your personal data during your registration as a user of our Services, you can modify them in the section "My Account". In any case, you will be able to correct errors related to the personal data provided during the purchase process by contacting us, as well as exercising the right of rectification contemplated in our Privacy Policy through our Site. The Services display confirmation boxes in various sections of the purchase process that do not allow the order to continue if the information in these sections has not been correctly provided. Also, the Services offer details of all the items you have added to your shopping cart during the purchase process, so that before making the payment, you can modify the details of your order.

If you detect an error in your order after the completion of the payment process, you should immediately contact our customer service or email address above to correct the error.

While Tebi strives to provide accurate product and pricing information, pricing or typographical errors may occur. Tebi cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Tebi shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

7.1 Content. The Website, including all of their information and content, such as the text, software, scripts, graphics, photos, sounds, music, videos, and interactive features (collectively, "Content" ) provided as part of the Services belong at all times to the Company or to those who grant us the respective license of use. You may use the Content or parts thereof only with our or the licensor’s express authorization.

7.2 Tebi Marks. In addition, the “Tebi” and other trademarks, service marks, icons, graphics, word marks, designs and logos contained therein, used and displayed on the Services (collectively the "Tebi Marks" ), are owned by Rexpride Company Ltd. and in some cases are licensed to regional affiliated entities for their use in selling Company products to local customers. You do not have, and will not acquire, any right, title, or interest in or to any of the Tebi Marks. The Tebi Marks, whether on any product offered for sale on the Website, or appearing as a logo or text on any portion of a Service, is not a representation that Company is the owner or licensee of any copyright or other intellectual property rights in the products offered for sale on the Website. We source some of our products from third party manufacturers and wholesalers. Any other trademarks, service marks, icons, graphics, wordmarks, designs and logos contained therein included in or made available through the Website are trademarks or trade dress of the respective suppliers and you do not have, and will not acquire, any right, title, or interest in or to any of these marks.

7.3 Rights Reserved. Content that is part of the Website is provided to you as is and for your information only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the Company or the respective owners or licensors. We reserve all rights not expressly granted in and to the Content. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Website, provided by you to us are non-confidential and shall become the sole property of the Company.

You agree to not engage in the use, copying, or distribution of or create derivative works from any of the Content other than expressly permitted herein. You agree not to circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the website or the Content therein.

Our Site may contain links to third-party sites that are not owned or controlled by us.

We have no control over, assume no responsibility for, and do not endorse or verify the content, privacy policies, or practices of any third-party sites or services. We make no warranties or representations about the accuracy, completeness, or timeliness of any content posted on the Site by anyone other than us. We strongly advise you to read all third-party terms and conditions and privacy policies.

We will not be liable for any non-compliance or delay in compliance with any of the obligations we assume under the Terms or other contracts when caused by events that are beyond our reasonable control ("Force Majeure"). Force Majeure shall include any act, event, failure to exercise, omission or accident that is beyond our reasonable control, including, among others, the following:

• Strike, lockout or other forms of protest.

• Civil unrest, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparation for war.

• Fire, explosion, storm, flood, earthquake, collapse, epidemic or any other natural disaster.

• Inability to use trains, ships, aircraft, motorized transport or other means of transport, public or private.

• Inability to use public or private telecommunication systems.

• Acts, decrees, legislation, regulations or restrictions of any government or public authority.

• Strike, failure or accident in maritime or river transport, postal transport or any other type of transport.

It shall be understood that our obligations deriving from the Terms or other contracts are suspended during the period in which Force Majeure remains in effect and we will be given an extension of the period in which to fulfil these obligations by an amount of time equal to the time that the situation of Force Majeure lasted. We will provide all reasonable resources to end the situation of Force Majeure or to find a solution that enables us to fulfil our obligations by virtue of the Terms or other contracts despite the situation of Force Majeure.

10.1 Tebi Liability. Unless otherwise indicated expressly in these Conditions, our liability regarding any product acquired on our website shall be limited strictly to the price of purchase of said product. Notwithstanding the above, our liability shall not be waived nor limited in the following cases:

• In case of death or personal harm caused by our negligence;

• In case of fraud or fraudulent deceit; or

• In any case in which it was illegal or illicit to exclude, limit or attempt to exclude or limit our liability.

10.2 Waiver of Liability. Notwithstanding the paragraph above, and to the extent legally allowed, and unless these Terms indicate otherwise, we shall not accept any liability for the following losses, regardless of their origin:

• Loss of income or sales;

• Operating loss;

• Loss of profits or contracts;

• Loss of forecast savings;

• Loss of data; and

• Loss of business or management time.

10.3 Warranties. Due to the open nature of the Services and the possibility of errors in storage and transmission of digital information, we do not warrant the accuracy and security of the information transmitted or obtained by means of the Services, unless otherwise indicated expressly on the Services. All product descriptions, information and materials shown on the Services are provided "as is", with no express or implied warranties or conditions of the same, except those legally established. In this sense, if you are contracting as a consumer or user, we are obliged to deliver goods that are in conformity with the mutually intended transaction, in accordance with commercial reasonable expectations, being liable to you for any lack of conformity which exists at the time of delivery. It is understood that the goods are in conformity with the transaction or intended purchase if they: (i) comply with the description given by us and possess the qualities that we have presented in this website; (ii) are fit for the purposes for which goods of this kind are normally used; (iii) show the quality and performance which are normal in goods of the same type and which can reasonably be expected To the extent permitted by law, we exclude all warranties and conditions (whether express or implied), except those that may not be excluded legitimately.

PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF TEBI TO YOU.

(1) By using the services provided by Tebi, you hereby acknowledge that we are providing the services, including the site and mobile apps, on an “as is” and “as available” basis, without warranty of any kind, express or implied. without limiting the foregoing, Tebi expressly disclaims any and all warranties and conditions of merchantability, title, accuracy, completeness, uninterrupted or error-free service, fitness for a particular purpose, quiet enjoyment, non-infringement, and any warranties arising out of course of dealing or trade usage.

(2) We make no promises with respect to, and expressly disclaim all liability for: (1) products, services, information, programming, and/or anything else provided by a third party that is accessible to you through the services; or (2) the quality or conduct of any third party you encounter in connection with your use of the services.

(3) You agree that to the maximum extent permitted by law, Tebi will not be liable to you under any theory of liability. without limiting the foregoing, you agree that, to the maximum extent permitted by law, Tebi entities will not be liable for any indirect, incidental, consequential, special, or exemplary damages, loss of profits, business interruption, reputational harm, or loss of data (even if foreseeable) arising out of or in any way connected with your use of, or inability to use, the services.

(4) Your sole remedy for dissatisfaction with the services is to cease use of the services.

Some jurisdictions do not allow limitations on implied warranties or exclusions of liability for certain types of damages. as a result, the above limitations and exclusions may not apply to you in whole or in part.

We welcome your questions and comments about our privacy practices or these terms. You may contact us anytime through Contact us.